Last updated: April 2026
iOm HitechRays ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it.
Information We Collect
- Account information: Name, email address, phone number, and shipping addresses when you create an account.
- Order information: Products purchased, payment method (we never store full card numbers), delivery address.
- Usage data: Pages visited, search queries, and AI chat interactions to improve your experience.
- Device data: Browser type, IP address, and device identifiers (via cookies).
How We Use Your Data
- Process and deliver your orders.
- Provide customer support.
- Personalise product recommendations and search results via our AI system.
- Send transactional emails (order confirmations, shipping updates).
- Improve our platform and fix bugs.
We do not sell your personal data to third parties.
Data Security
All sensitive data (passwords, payment credentials, API keys) is encrypted using AES-256-GCM. Data in transit is protected via TLS 1.3. We follow industry best practices for security.
Your Rights
You can request access to, correction of, or deletion of your personal data at any time by emailing support@iomhitech.com. We will respond within 30 days.
Cookies
We use essential cookies for authentication and cart functionality. We do not use tracking cookies from third-party ad networks.